It provides a single (or multiple) point of contact for users to gain assistance in troubleshooting, get answers to questions, and solve known problems. A help desk generally manages its requests through the use of software such as issue tracking systems
![Endpoint and Mobile Devices Protection Platforms Endpoint and Mobile Devices Protection Platforms](https://protech-jo.com/wp-content/uploads/2020/11/Help-Desk-Solutions.png)
Help Desk Solutions Products
![Solarwinds](https://protech-jo.com/wp-content/uploads/2020/10/Solarwinds.png)
Solarwinds Web Help Desk
![Solarwinds](https://protech-jo.com/wp-content/uploads/2020/10/Solarwinds.png)
Solarwinds Dameware
![Ivanti](https://protech-jo.com/wp-content/uploads/2020/10/Ivanti.png)