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Information Technology Service Management (ITSM)

IT management ensures that all technology resources and associated employees are utilized properly and in a manner that provides value for the organization.

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Effective IT management enables an organization to optimize resources and staffing, improve business processes and communication and enforce best practices. Individuals working in IT management must also demonstrate abilities in such general management areas as leadership, strategic planning and resource allocation.

Endpoint and Mobile Devices Protection Platforms

Information Technology Service Management (ITSM) Key Benefits

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Deliver More Strategic Value

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Improve Service Quality

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Provide Engaging Self Service

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Boost Caller Satisfaction

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Gain Real-Time Insight

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Cloud or On-Premise

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Stay Connected

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Deliver Business Services Beyond IT

Modern ITSM to Transform Service Delivery, designed to meet your needs today and tomorrow Whether you’re looking for an ITSM IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, PROTECH Povide Service Manager solution is designed and packaged to easily scale and adapt to meet your specific business needs.

Information Technology Service Management (ITSM) Products

Ivanti

Ivanti IT Service Management

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